SMS Terms

Program name

Haulwise Dispatch SMS notifications.

These SMS Terms apply to text messages sent by Haulwise Dispatch, an independent truck dispatch service for owner-operators and small fleets.

What we text you about

We only send messages related to the dispatch service you use with us:

• Load assignments and dispatch coordination
• Pickup and delivery updates
• Account and billing notices
• Customer support replies

We do not send marketing or promotional messages.

Example messages

• "Haulwise Dispatch: New load for your approval. Pickup Dallas, TX on Tue 8am, delivery Memphis, TN. Reply or call your dispatcher to confirm. Reply STOP to opt out."
• "Haulwise Dispatch: Your delivery appointment has moved to 2pm. Reply HELP for help, STOP to opt out."

How you opt in

You can agree to receive text messages in either of these ways:

• By ticking the SMS consent checkbox on the contact form on our website. The checkbox is not ticked by default and is not required to submit the form.
• By giving verbal consent during a call with our dispatcher.

Agreeing to receive text messages is not a condition of using our services. After you opt in, we send one message confirming that you are enrolled.

Message frequency

Message frequency varies based on your load activity.

Cost

Message and data rates may apply. Check your mobile plan for details.

How to opt out or get help

Reply STOP to cancel at any time. Reply HELP for help.

After you reply STOP, we will send one final message confirming that you have been unsubscribed, and you will not receive further text messages from us unless you opt in again. You can also opt out by emailing us.

Support

For help with our text messages, reply HELP or email info@haulwisedispatch.com.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Privacy

We handle your mobile number and messages as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Related terms

Your use of our services is also covered by our Terms of Service and Privacy Policy.

Contact us